Privacy Policy

LGD88 ("LGD88", "we", "us", "our") operates the online gaming and sports betting platform accessible at https://lgd88.cam. We recognise that when you create an account and use our services, you entrust us with personal information — and we take that responsibility seriously.

This Privacy Policy ("Policy") sets out in clear terms how LGD88 collects, stores, uses, discloses, and protects the personal data of all users ("Player", "you", "your") who interact with the LGD88 platform. This Policy applies to all LGD88 services, including our website, any mobile applications, and all associated digital touchpoints, regardless of the device used to access them.

This Policy should be read alongside our Terms and Conditions, which govern the general use of the LGD88 platform. By registering an account on LGD88, you confirm that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you must not use the LGD88 platform.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, and any online identifier that can, alone or in combination, identify a specific individual.
• "Processing" means any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, restriction, erasure, or destruction.
• "Data Controller" means LGD88 — the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of LGD88 under a data processing agreement, including payment gateway providers, analytics services, and KYC verification partners.
• "Consent" means any freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "KYC" means Know Your Customer — the identity verification process required by LGD88 for regulatory compliance, fraud prevention, and responsible gambling purposes.
• "Cookies" means small text files stored on your device by the LGD88 platform for the purposes of session management, analytics, and personalisation.

LGD88 collects personal data in the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data except where strictly required by applicable law or regulation (for example, biometric data embedded in a submitted identity document that is necessary for verification purposes).

LGD88 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or submitting any form on the platform.
• Automated collection: Technical and usage data collected automatically when you access the platform, including through cookies, session tracking, and server logs.
• Third-party sources: Identity verification agencies, fraud prevention databases, payment processors (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank), and analytics providers who supply data in accordance with their own privacy policies and applicable data sharing agreements.
• Public sources: Publicly available information where relevant to fraud prevention or regulatory compliance obligations.

LGD88 processes your personal data for the following specific purposes:

1. Account Management: Creating, maintaining, and administering your LGD88 account, including login authentication, profile management, and account security notifications.
2. Payment Processing: Facilitating deposits and withdrawals via Malaysian payment methods, verifying the source of funds, and maintaining transaction records as required by applicable regulations.
3. Identity Verification (KYC): Verifying your identity and age in compliance with applicable regulatory requirements and to satisfy our obligations as an internationally licensed operator. For Malaysian players, this includes verification against Malaysian identity documents (MyKad, passport, or driver's licence).
4. Fraud and Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, and any other prohibited activities on the platform.
5. Regulatory Compliance: Meeting our obligations under applicable gaming regulations, anti-money laundering (AML) legislation, and any lawful government or regulatory requests for information.
6. Responsible Gambling: Monitoring betting patterns to identify potential problem gambling behaviour, implementing and enforcing responsible gambling tools (deposit limits, self-exclusion, reality checks), and communicating with players who may be experiencing gambling-related difficulties.
7. Customer Support: Responding to account queries, resolving disputes, and processing requests related to your account or transactions.
8. Platform Improvement: Analysing aggregated usage data to improve the LGD88 platform's performance, security, user experience, and game library.
9. Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may withdraw consent at any time via your account settings or by contacting support.

LGD88 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract with you — i.e., to operate your account and provide the gaming services you have registered to use.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC obligations, AML requirements, and responses to lawful regulatory or government requests.
• Legitimate interests: Processing necessary for LGD88's legitimate interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given consent, including the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

LGD88 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share your personal data only in the following limited circumstances:

• Payment Processors: We share necessary financial and identity data with payment service providers — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-connected banks, and cryptocurrency processing services — solely to facilitate deposits and withdrawals.
• Identity Verification Partners: We share identity document data with licensed KYC and AML screening service providers to fulfil our regulatory verification obligations.
• Fraud Prevention Services: We may share technical data (IP addresses, device fingerprints, transaction metadata) with fraud detection platforms to protect against fraudulent activity.
• Regulatory & Law Enforcement Authorities: We may disclose personal data to regulators, law enforcement agencies, or courts when required to do so by applicable law, court order, or legitimate regulatory request.
• Service Providers: We engage third-party service providers for platform hosting, analytics, email delivery, and customer support systems. All such providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than the contracted service.
• Business Transfers: In the event of a merger, acquisition, or sale of LGD88's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

LGD88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, to satisfy AML and regulatory obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• KYC verification documents: Retained for a minimum of five (5) years after the verification is completed or the account is closed, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable additional period to document compliance.
• Technical logs (IP, session): Retained for up to twelve (12) months for fraud prevention and security purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

LGD88 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that enable certain platform functionality and help us understand how you use our services.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the platform, including maintaining your login session, securing your account, and remembering your language preferences. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use the LGD88 platform, enabling us to identify areas for improvement. No individually identifying information is included in analytics data.
• Functional Cookies: Enable personalisation features such as remembering your preferred game lobby view, language settings, and deposit method preferences.
• Security Cookies: Used to detect and prevent fraudulent activity, including session hijacking and account takeover attempts.

You may manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect certain platform features. LGD88 does not use third-party advertising cookies or behavioural tracking cookies for off-platform advertising purposes.

LGD88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your browser or device and LGD88's servers is encrypted using TLS 1.2 or higher (HTTPS). The padlock icon in your browser confirms an active encrypted connection.
• Encryption at rest: Sensitive personal data, including payment information and identity documents, is encrypted using AES-256 encryption when stored on LGD88's servers.
• Access controls: Access to systems containing personal data is restricted to LGD88 staff and contractors who require such access to perform their duties, governed by role-based access control and multi-factor authentication.
• Penetration testing: Regular third-party security assessments and penetration tests are conducted to identify and remediate vulnerabilities in LGD88's technical infrastructure.
• Incident response: LGD88 maintains a documented data breach response procedure. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay.

Subject to applicable law, you have the following rights in relation to the personal data LGD88 holds about you. To exercise any of these rights, please contact us using the details in Section 15.

• Right of Access: You have the right to request a copy of the personal data LGD88 holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data LGD88 holds about you.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note: this right is subject to LGD88's legal obligations to retain certain data (see Section 8).
• Right to Restrict Processing: You may request that LGD88 restricts the processing of your personal data in certain circumstances — for example, while a complaint about accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you may request that LGD88 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on LGD88's legitimate interests, including profiling for responsible gambling monitoring purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

LGD88 will respond to all data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, with written notification provided to you explaining the reason for the extension.

The LGD88 platform is strictly intended for adults aged 21 years and above. LGD88 does not knowingly collect personal data from any person under the age of 21.

Age verification is conducted at the point of account registration and as part of the KYC process. All players are required to confirm that they are 21 or older and to provide valid identity documentation — including a Malaysian MyKad, passport, or driver's licence — confirming their date of birth.

If LGD88 becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted immediately, the associated account will be terminated, and any deposited funds will be returned. If you believe that a minor has accessed the LGD88 platform, please contact our support team immediately.

LGD88 operates internationally, and the processing of your personal data may involve transferring data to servers, service providers, or partners located outside of Malaysia. Where such transfers occur, LGD88 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses (data processing agreements) that require recipient entities to protect your data to a standard equivalent to that applied within LGD88's primary operating jurisdiction.
• Transfers only to jurisdictions that provide an adequate level of data protection, or to recipients that have implemented appropriate supplementary technical and organisational measures.
• Regular review of the adequacy of protections applied to international data flows, with updated safeguards implemented in response to changes in applicable data protection requirements.

LGD88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable regulations, or platform features. We will notify you of material changes by:

• Posting a prominent notice on the LGD88 platform for a minimum of 14 days prior to the change taking effect.
• Sending an email notification to your registered email address where the change materially affects your rights or the way we handle your personal data.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the LGD88 platform after any amendment takes effect constitutes acceptance of the updated Policy. The current version of this Policy is always accessible at https://lgd88.cam/privacy-policy.

If you wish to exercise any of your data subject rights, have a question or complaint about this Privacy Policy, or need to report a privacy concern, please contact LGD88 through the following channels:

• Email: [email protected] — please include "Data Privacy Request" in the subject line for faster routing to our data protection team.
• Live Chat: Available 24 hours a day, 7 days a week via the LGD88 platform. For formal data subject requests, we recommend email to ensure a documented record of your request.

LGD88 will acknowledge all privacy-related requests within 72 hours of receipt and will provide a substantive response within 30 calendar days. Formal data subject requests may require identity verification before we can process them, to protect your data from unauthorised access by third parties.

If you are unsatisfied with LGD88's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.